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Participating Frequently
January 23, 2022
Question

PSD save crashes Windows and reboots PC.

  • January 23, 2022
  • 12 replies
  • 239 views

PC crashes when saving PSD. Crash report only shows the PC rebooted. I can save PNGs without issue. I am current on Windows and graphics drivers. I tried different scratch disk, disabling use of graphics processor. This is a fresh install of PS. I have been using AI without any issues. I tried older version of PS and same issue. When I hit save it is an instant reboot without any delay. I dont have any issues with any other programs saving files. I have shut down any non essential processes but it does not help. Not sure what else to try.

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12 replies

Participating Frequently
January 24, 2022

I tried this and the problem is still there. I wiped my PC and reinstalled Windows and still the same issue.

TheDigitalDog
Inspiring
January 23, 2022

When PS crashes, first thing to try is resetting your preferences.

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"