Skip to main content
L
lewise61297071
Participant
September 18, 2020
Question

QR Code - Could not place because ICC profile version not supported

  • September 18, 2020
  • 2 replies
  • 773 views

Hi,

I am tryng to drop a QR code (png) for my website onto a design - however, the error in the subject above is preventing me.

 

I'm not sure what the ICC profile is, or why it is not supported. Is it an issue with my setup? Or is it and issue with my QR code?

 

Thanks

    2 replies

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    September 19, 2020

    I get the same message, so there is definitely something corrupt about this file.

     

    I did, however, get it to open in Windows Paint, which is not color managed at all and will just ignore any icc profiles. I then saved it back out without profile. So you can use this. It doesn't have an icc profile and will open in Photoshop (as "untagged"):

     

    I never thought I'd say this, but you don't need an icc profile in this image. If for some reason you do, you can assign one in Photoshop and Export/Save For Web with "embed profile" checked.

      War Unicorn
      Community Expert
      War UnicornCommunity Expert
      Community Expert
      September 18, 2020

      I can't seem to look at the PNG. Don't link to an image file; use the "insert photos" option.

       

      An ICC profile deals with color management and how colors will be handled on, say, a target device.

      L
      lewise61297071Author
      Participant
      September 19, 2020

       

      Image inserted. Thanks, so is that target device the laptop that I am working on, so my laptop settings aren't optimised for the QR code I am importing?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices