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yichenhu88
yichenhu88
Inspiring
October 22, 2019
Question

Random saving problem which crashes macOS Catalina

  • October 22, 2019
  • 2 replies
  • 827 views

https://feedback.photoshop.com/photoshop_family/topics/photoshop-2019-cc-vs-macos-catalina-doesnt-save-files

 

similar to the problem described in the thread above, my photoshop will stop saving a file (in most cases, to an external hard drive) at some percentage, which further prevents Finder copying files between disks/ejecting external drives (as photoshop is using them)/relaunch Finder/shutting down the computer (unless holding power button for a few secs).

 

My photoshop version is the lastest 20.0.6 and I'm using macOS 10.15 Catalina.

 

edit: Now I'm running macOS 10.15.1 and photoshop 21.0.1; the problem is still there.

This topic has been closed for replies.

2 replies

markc59324047
markc59324047
Participant
December 10, 2019

It's december 10 and this issue is still not fixed!!! . I had multiple occasions where I edited an image for an hour and then this problem (saving to ext.drive) error happens. ADOBE come on mannnnnn

F
Community Expert
Francesco Della PerutaCommunity Expert
Community Expert
October 23, 2019

Hi, please take a look here:

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

yichenhu88
yichenhu88Author
Inspiring
October 23, 2019

The problem is not described in that post.

However, yesterday an agent in support chat said disabling GPU acceleration would temporarily solve the problem; I tried a few files they were all working OK. I'll update to 20.0.7 today and hopefully, it would work better with 10.15.

lllluki
lllluki
Participating Frequently
November 1, 2019

..it didn't for me. updatet to 20.0.7 and still have the saving issues. so when i save a psd file, it means i'll kill it and can start from scratch.

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