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neilm25697366
neilm25697366
Participant
October 21, 2017
Question

RE: Adobe Photoshop CC (2018) Save Gif for Web Error.

  • October 21, 2017
  • 3 replies
  • 12726 views

Hi Everyone

I never had an issue exporting a video (with logo added) to web as a .gif file with Photoshop CC (2017), however, I've just attempted to do what I had normally done now using Photoshop CC (2018) and a window appears during the 'Export' > 'Save For Web (Legacy)' process. Please refer to screenshot.

If someone could please help me with this issue, I'd certainly appreciate it.

Kind Regards

Neil

    This topic has been closed for replies.

    3 replies

    TYLER_js
    TYLER_js
    Participant
    January 15, 2018

    Mine isn't erroring officially, it is just a solid color instead of an animated GIF.  Happens regardless of size.  Regardless of various settings I can find.  I've been stuck on this for a week and cannot produce a product or really get any work done without this working.  If there was an option that wasn't Photoshop that worked I would drop this program in a heartbeat.  Nothing but struggle and frustration.

    S
    stephf32426539
    Participant
    December 22, 2017

    I just had this same issue. After fooling around with the settings for a bit, I realized that photoshop had made the image size obscenely large within the save for web window. Once I changed it back to the actual canvas size of the artwork, it worked normally. Hope that helps.

      T
      thelaurajay
      Participant
      December 24, 2017

      Having the same issue. I've been trouble-shooting for hours and the problem is a bit random. Really frustrating. I looked into the file size and that's not the culprit in my situation. Adobe...or someone, help!

      valcoholic
      valcoholic
      Participating Frequently
      October 30, 2017

      This seems to be a general problem of 2018. I just need to export a AniGif from an imported .mp4 for a project and while it does work, the resulting animation is completely broken and jumps back and forth in frames.

      It's really annoying as I need to finish this soon and now might have to reinstall PS CC 2017 just to export this.

      Would be cool if Adobe wouldn't rely on a (legacy)-panel for such a popular mechanic. Anigifs might not be the best and cleanest solution, but you can't argue they are quite a thing on the web, so maybe offering us a better solution than Save-For-Web would be nice.

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