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VegasETC
Participating Frequently
April 18, 2021
Question

Re: Photoshop 2012

  • April 18, 2021
  • 2 replies
  • 854 views

I have a NVIDIA GPU also and PS 2021 keeps dumping it. When I uninstall and reinstall it, it works for a while. But the next time I open it, it doesnt recognize the GPU again and says the problem is with my display driver. That driver is the most up to date for Windows. I upgraded to thge newest version of windows recently and thats when the problem started. I cant find an alt driver for the display driver. All my hardware shows working properly. I cant use the scrubby zoom feature.

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    2 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    April 19, 2021

    The requirements have increased for the newer versions of Photoshop. It could be that your graphics card does not meet this requirements:

    https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

    V
    VegasETCAuthor
    Participating Frequently
    April 25, 2021

    So here's what's happening:

     

    1. If I uninstall and then reinstall PS2021, the GPU is detected, but only on initial use. After that, it doesn't detect the GPU.

    2. If I run PS2021 normally and the GPU isn't detected, I "reset all preferences" and exit, and when I reopen PS2021 it detects the GPU, but only until I close the program again. Upon reopening, it doesn't redetect the GPU.

    3. I've changed the program's graphics prefs to use the NVIDIA card only. No difference.

    4. I added both PS2021 and Sniffer.exe to the graphics card uses. No difference.

    5. The NVIDIA GeForce GXT2070 with Max Q is one of the more minimal cards supported, but it is supported.

    6. I've followed every troubleshooting process in all the links you sent. No difference.

    7. For some reason - PS2021 can and does detect my graphics card, but only for a single use of the program, then won't recognize it again without a preference reset. This has never been an issue before the latest version of PS.

     

    I've come to the conclusion that it is a Photoshop problem with not redetecting the card.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    April 19, 2021

    What specific NVIDIA graphics card do you have?

     

    V
    VegasETCAuthor
    Participating Frequently
    April 25, 2021

    GeForce RTX 2070 with MaxQ Design driver version 462.31

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