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z1md4wg
Participant
November 19, 2023
Answered

Re: Photoshop CC hangs/freezes on launch

  • November 19, 2023
  • 1 reply
  • 300 views

Hello!

 

Just FYSA, I found that when I updated to v25.1 my Photoshop was freezing/crashing immediatley on launch, preventing any ability to go into Preferences. I am running on a Windows 11 Pro x64, AMD processor 2.44ghz with 128gb sdd

 

I tried all the solutions I found (e.g. running in safe mode no plugins, clean re-install, removing settings folder from ../AppData/..., etc...) and nothing worked. My solution was to roll back to version 25.0.0 and it is now working for me just fine!

    This topic has been closed for replies.
    Correct answer z1md4wg

    Thanks!! Confirming, upgrading to the latest 25.2 resolves this issue

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 19, 2023

    <moved and branched from download and install >

    Z
    z1md4wgAuthorCorrect answer
    Participant
    November 30, 2023

    Thanks!! Confirming, upgrading to the latest 25.2 resolves this issue

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