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chrisfromneptune
chrisfromneptune
Participating Frequently
December 16, 2022
Question

Re: PHOTOSHOP VERSION 24.1 IS BUGGED!

  • December 16, 2022
  • 2 replies
  • 701 views

On version 24.1 a simple save doesn't work for me.  Windows 11, fresh install, open a .CR2 from Lightroom into Photoshop and go to File->Save and I get an error message saying there was a general problem saving.

Rollbacked to 24 and works fine on the older version.

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    2 replies

    TheDigitalDog
    TheDigitalDog
    Inspiring
    December 17, 2022

    Does The save not work with any document or only with the round-tripping from LR to Photoshop? 

    If only from LR, one of the first things to try is this:
    1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic, and when asked, keep preferences. 
    2. Install Photoshop first, then Lightroom Classic. 
    Better? 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    December 16, 2022

    Hi @chrisfromneptune Maybe it's a Windows 11 issue and someone else can confirm. Otherwise, it's working for me using Windows 10 (Lightroom Classic 12.0.1 Release, Camera Raw 15.0). From CR2 file, right click to Edit in Photoshop 2023 (24.0.1 Release). From Photoshop, File > Save results in changing the CR2 file to a PSD file. How are your External Editing settings configured in Lightroom Preferences?

    chrisfromneptune
    chrisfromneptuneAuthor
    Participating Frequently
    December 17, 2022

    They're set to TIFF/LZW. 

     

    Perhaps it is a Windows 11 issue but I was surprised to find a fresh install of Windows and a fresh install of LR/PS couldn't save the file, needing a rollback of Photoshop.

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    December 17, 2022

    Yes, that is strange that it's not working in the latest release for you. There must be some change that happened somewhere. As suggested, you might want to try using the cleaner tool when you have time, or if you are stable using 24.0.0, wait until the next release to see if it sorts itself out.  Let us know how it goes!

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