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amon178
amon178
Participant
August 7, 2017
Question

Recovering lost files

  • August 7, 2017
  • 2 replies
  • 319 views

So I was working on this project of mine for the last week or so, a really large image with various small details, when suddenly my pc crashed and i hadn't saved the file. how can i get it back? someone please help me!

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    2 replies

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    August 8, 2017

    If you never saved it. Your document was never a file so there is no file you can get back.  If you have CS6 or newer you should set your Photoshop preferences to autosave recovery files.  If there is a crash when you start Photoshop the next time  Photoshop will open any PSB it finds in your user id AutoRecover folder to help you recover your unsaved work.

    JJMack
    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    August 8, 2017

    Which operating system?

    Which version of Photoshop? Are background save and auto-recover enabled in Photoshop?

    Background save and autorecover

    Do you have any backup strategies in place on your PC?

    e.g. AJC Active Backup automatically backs everything up to the last keystroke

    AJC Active Backup, instantly backup files and keep multiple versions to undo

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