Refund

Forum|Forum|6 years ago
December 6, 2019
1 reply
442 views

Hey,

I bought adobe photoshop elements not knowing it wasn't the regular photoshop I need for school and need to refund the purchase. How do I do that?

This topic has been closed for replies.

Correct answer John Waller

See https://helpx.adobe.com/au/x-productkb/policy-pricing/return-cancel-or-change-order.html

davescm

Community Expert

You will need to contact Adobe directly to discuss account issues. This forum is answered by Photoshop users - we are not Adobe staff.

See this on cancelling :https://helpx.adobe.com/uk/manage-account/using/cancel-creative-cloud-subscription.html

Dave

J

JHackett31Author

Participant

I appreciate your quick response but it's to do with Photoshop Elements which isn't a subscription, it was a flat purchase and no options for refunding that come up.

davescm

Community Expert

I don't know whether it is refundable. Only Adobe Customer Care could tell you.

Dave

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