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Participant
November 27, 2020
Question

REFUND ASAP

  • November 27, 2020
  • 3 replies
  • 140 views

I have just checked my bank details and money has been taken out for a Photoshop and InDesign free trail. It totals to almost £40, which I cannot afford at all! I didn't sign up to a free trail as I already have an account with my university. I'd like a refund ASAP please. I really need this money back desperately. I hope someone can help me get a refund. I'd rather not have to call someone so I hope it's possible to do it through here. Please! xx

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3 replies

davescm
Community Expert
Community Expert
November 27, 2020

Do as Jane suggests and do not give any personal details to anyone on this forum , including anyone contacting you via Personal Message.  Scammers are known to do that.

Dave

jane-e
Community Expert
Community Expert
November 27, 2020

Hi

We are volunteers on this forum and do not work for Adobe. We cannot see your account info. Contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

 

~ Jane

Kiera5C96Author
Participant
November 27, 2020

Hi!

 

I have just checked my bank details and money has been taken out for a Photoshop and InDesign free trail. It totals to almost £40, which I cannot afford at all! I didn't sign up to a free trail as I already have an account with my university. I'd like a refund ASAP please. I really need this money back desperately. I hope someone can help me get a refund. I'd rather not have to call someone so I hope it's possible to do it through here. Please! 🙂

 

 

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