Reinstalling Photoshop after resetting my laptop

Forum|Forum|9 years ago
January 17, 2017
2 replies
1272 views

So the internet browsers on my laptop are freezing as soon as they're opened, and apparently the only way to fix this is to completely reset my laptop and wipe any installed programmes. If this happens, will I be able to reinstall Photoshop on my laptop without having to purchase it again? And if I can do that, what is the process for reinstalling it?

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Correct answer c.pfaffenbichler

You should be able to install the CC application, log-in with your Adobe ID and install Photoshop from there.

S

shannonm0515

Participant

HELP ME PLEASE!!! I had to do a factory reset on my laptop and have a current subscription to Photoshop (which they took out he money from my bank account last week) and yet when I go to to plans and products. it says that there are no plans or product found. How on earth do I reinstall this when I can't even find my plan????

KR Seals

Community Expert

Is it possible that you have more than one Adobe account? If so, be sure you are logging in with the correct ID.

You should be reinstalling through the Creative Cloud app. Sign in through that app.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.