Relatório de Falha Adobe Photoshop

Pessoal, venho tendo problemas com meu photoshop versão 22.1, abaixo segue a mensagem de erro que aparece ao tentar abrir o software, ja tentei de tudo, desintalar, reparar, ja enviei relatório para a Adobe e não tive resposta. meu sistema o windows7 64bits. Fiz todas as atualizações possiveis e nada adiantou. Por favor me ajudem

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Adobe Photoshop" applicationVersion="21.2.4" build="20200922.r.323" source="Windows-Client" crashType="n/a">
<time year="2020" month="12" day="16" hour="16" minute="3" second="21" timeoffset="-180" timezone="Hora oficial do Brasil"/>
<user guid="41c186c2-66c8-4251-818b-ddfcf232c6c4"/>
<system platform="Windows 7 Professional" osversion="6.1" osbuild="7601" applicationlanguage="pt-br" userlanguage="pt-BR" oslanguage="pt-BR" ram="8170" machine="Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz" model="Intel64 Family 6 Model 42 Stepping 7" cpuCount="4" cpuType="8664" cpuFreq="2793 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="1024 MB" caption="NVIDIA GeForce GT 640" description="NVIDIA GeForce GT 640" driverDate="20201211000000.000000-000" driverVersion="27.21.14.6089" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_0FC1&#38;SUBSYS_641A1ACC&#38;REV_A1&#92;4&#38;33B12EE1&#38;0&#38;0008" installedDisplayDrivers="nvd3dum,nvd3dumx.dll,nvwgf2um,nvwgf2umx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x000000014738AAA0">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x000000014738AAA0" symbolname="ART::AssetType::operator!="/>
<stackStatement index="1" address="0x00000001461DA4CB" symbolname="xmlFreeRMutex"/>
<stackStatement index="2" address="0x00000001468F7CE2" symbolname="ART::AssetType::operator!="/>
<stackStatement index="3" address="0x000000014651DD2F" symbolname="xmlFreeRMutex"/>
<stackStatement index="4" address="0x0000000146520CEE" symbolname="xmlFreeRMutex"/>
<stackStatement index="5" address="0x000000014617258A" symbolname="xmlFreeRMutex"/>
<stackStatement index="6" address="0x000000014973D5E0" symbolname="boost::serialization::singleton&#60;boost::archive::detail::extra_detail::map&#60;boost::archive::xml_oarchive&#62; &#62;::is_destroyed"/>
<stackStatement index="7" address="0x000007FEF7981030" symbolname="unknown"/>
<stackStatement index="8" address="0x000007FEF7983338" symbolname="is_exception_typeof"/>
<stackStatement index="9" address="0x00000000776EBAD3" symbolname="RtlRestoreContext"/>
<stackStatement index="10" address="0x0000000146173624" symbolname="xmlFreeRMutex"/>
<stackStatement index="11" address="0x000000014618D182" symbolname="xmlFreeRMutex"/>
<stackStatement index="12" address="0x0000000145EF52D8" symbolname="xmlSprintfElementContent"/>
<stackStatement index="13" address="0x000000014614F576" symbolname="xmlFreeRMutex"/>
<stackStatement index="14" address="0x000000007757570D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="15" address="0x00000000776D385D" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x000000014A0A9820"/>
<register name="RBX" value="0x000000014BB974A0"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x0000000000000000"/>
<register name="RSP" value="0x00000000002C6F20"/>
<register name="RBP" value="0x00000000002C7009"/>
<register name="RIP" value="0x000000014738AAA0"/>
<register name="EFL" value="0x0000000000010202"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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