remove tool crashes ps 2025

Question

hi,from lightroom classic I open a jpeg image into photoshop 2025. I use the remove tool to remove distractions with Ai on auto. it starts the process then Ps crashes. I tried other pictures from lightroom and same issue. i reinstalled ps 2025 but no change. any ideas ?thank you

Sameer K · Answer

Hey, @themandarin1. Welcome to the community! It sounds frustrating to encounter that error repeatedly. Please provide the System Info from Photoshop. You can find it by going to Help > System Info and copying the details here.

If you see a crash report, please check 'Adobe may contact me for fixes and workarounds,' add your Adobe ID & submit the crash report to us.

Try this in Photoshop:

Go to Edit > Preferences > Image Processing > Select "More Stable" mode for the Remove Tool

Save & relaunch Photoshop and check if that helps.

Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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