Save A Copy does not give me jpg or png

Forum|Forum|4 years ago
March 9, 2022
3 replies
504 views

Hi Photoshoppers,

Of course I have read the discussions about the 'Save a Copy' in order to save your picture to jpg or png.

However, when I click 'Save a Copy', the only possibilities Photoshop gives me are Photoshop, Large Document Format, JPEG2000, Photoshop Raw, Photoshop PDF, and Tiff... actually the same as appear under Save as...

Who can help me with this problem?

Thanks

Carlo

macOS

This topic has been closed for replies.

Correct answer Conrad_C

What are the color mode and bit depth of the image? They are shown under Image > Mode, or at the end of the text in the document tab or title bar (e.g., “RGB/8”).

Some image modes and bit depths aren’t supported by JPEG or PNG export. If your document has an attribute like that, it would be a problem no matter which version of Photoshop it is, and it wouldn’t be solved by reinstalling or by resetting preferences; and the way to have access to more formats would be to change the attribute that’s blocking.

Derek Cross

Community Expert

Those who want to learn more about Photoshop might consider getting Conrad C's excellent Photoshop Classroom in Book: https://www.adobepress.com/store/adobe-photoshop-classroom-in-a-book-2022-release-9780137621101

Conrad_C

Correct answer

Community Expert

What are the color mode and bit depth of the image? They are shown under Image > Mode, or at the end of the text in the document tab or title bar (e.g., “RGB/8”).

Some image modes and bit depths aren’t supported by JPEG or PNG export. If your document has an attribute like that, it would be a problem no matter which version of Photoshop it is, and it wouldn’t be solved by reinstalling or by resetting preferences; and the way to have access to more formats would be to change the attribute that’s blocking.