Hi everyone, I'm running the latest release of Photoshop (22.1.0) and Mac Catalina (10.15.7). With the latest Photoshop release I'm getting an error, "Could not complete this operation. A write permissions error has occurred." when trying to use Save For Web.I am trying to save an animated GIF (which is why I have to use the Save For Web function, but it also happens when I try to save as a jpg using Save For Web.)Things I have tried:Deleting the Save For Web preference files (both in normal user preferences and in Adobe preferences)Resetting NVRAMMade sure Photoshop has Full Disk AccessTried saving the file at a smaller size in case the file was too bigSent the file to a friend who has been able to export the gif successfully, so it's not a problem with the original file. My current workaround is to use the 'preview' option in the Save For Web dialogue then to save it from the browser, but I would love to fix this instead of using a workaround. Any other ideas?

A

Anonymous

Question

Save For Web Error - PS22.1 Mac10.15.7

Forum|Forum|5 years ago
December 21, 2020
12 replies
5150 views

Hi everyone,

I'm running the latest release of Photoshop (22.1.0) and Mac Catalina (10.15.7).

With the latest Photoshop release I'm getting an error, "Could not complete this operation. A write permissions error has occurred." when trying to use Save For Web.

I am trying to save an animated GIF (which is why I have to use the Save For Web function, but it also happens when I try to save as a jpg using Save For Web.)

Things I have tried:

Deleting the Save For Web preference files (both in normal user preferences and in Adobe preferences)
Resetting NVRAM
Made sure Photoshop has Full Disk Access
Tried saving the file at a smaller size in case the file was too big
Sent the file to a friend who has been able to export the gif successfully, so it's not a problem with the original file.

My current workaround is to use the 'preview' option in the Save For Web dialogue then to save it from the browser, but I would love to fix this instead of using a workaround.

Any other ideas?

Problem or error

This topic has been closed for replies.

Queso Grande

Participating Frequently

I may have found the fix, and believe me - I tried everything. If you're on a mac, follow the directions I put in this screenshot...

BrandNewMedia

Participant

Thank you Queso Grande, worked for me iMac 2020 with Big Sur version 11.2.3

Queso Grande

Participating Frequently

Glad it helped! Man, that glitch was really killing my workflow. Good to know sharing that tip saved you from some of the frustration. Thanks for replying.

TheArmadian

Participant

As I stated in a reply above (https://community.adobe.com/t5/photoshop/save-for-web-error-ps22-1-mac10-15-7/m-p/11797258#M508719) I had this problem for a few months. It was annoying, and I had to use the Preview workaround. (Thankfully I don't find much call to make animated gifs, so that wasn't a roadblock for me.)

Sometime in the past few weeks the issue seems to have resolved itself, though, probably with one of the latest PS updates (on Mac). I'm hoping that means they patched whatever the problem was and that you all aren't experiencing it anymore, either.

F

Forrest2211707044dx

Participant

almost a year later and I am still waiting for a resolution

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sparks.design

Participant

Adobe, I realize the OP stated this, but if this wasn't already obvious enough, the problem is specific to Save For Web, because the error doesn;t occur when saving a standard JPG.

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NICHOLAS0D45

Participant

ADOBE do you care? Are you out there? My client needs there gifs and this has been going on for weeks now! Please help us.

S

sparks.design

Participant

Hello? Adobe? Adobe? Bueller?

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default5jcbt46jbt4e

Participant

I am having the same issue as well! The work around wouldnt save as a jpg for me..unless i'm missing a step. Regardless I would like to stop getting "a write permissions error has occurred photoshop" when I try to save. I have the latest version of macOS Big Sur.

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SerraSemi

Known Participant

Seriously ADOBE, we all have been having this problem - and the original ticket is from 3 months ago. COME ON.

V

VersGemerkt

Participating Frequently

Didn't have this issue, but now that I updated to 22.3 it happens to me to... Adobe, help!

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Ariell

Participant

Did anyone find a solution to this? Does Adobe support read these at all? I have the same problem, it happened in the middle of saving a bunch of images for web, where I stopped in the middle and used Finder to organize the folder I was saving the images in web for and I moved the folder to a different location. That seemed to upset the save for web function to give me this error, the error persisted even though I tried moving the files and folders back in the same location, I tried, emptying the library cache, restarting everything, nothing works, it's quite essential for this function to work for me as I use it every day for work.

happie_97

Community Expert

Are you moving the file to an external hard drive?
How is the folder named? Any illegal characters?

We might need a little mire I formation to help troubleshoot this with you.

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bthubcap

Participant

Yo, what I am doing now is I duplicate an older file that I have already completed from a coupkle weeks back when photoshop was working. Then i just open up the duplicate and I can change it to whatever I am trying to do and it saves normally no need to workaround at that point. Im not sure if that helps your situation but I thought I would try.

Alexmtnc

Participant

Man, I logged in just to say: Thank you. The workaround is enough for now on my side, but was also much needed. I never really used the preview button before, so I would have ever thought of that! I can continue working now haha. Thanks so much

TheArmadian

Participant

I've been running into this same issue over the past week, and wanted to echo the use of the "Preview" button to get my jpg/png files. It's a kludge-y workaround, but it does the trick. (I had never even noticed the preview button before, and I've been using "Save for Web" for 20 years!)

Elsewhere, I've seen the suggestion to use the Command-Option-Shift-W (on Mac) shortcut to the "Export as..." dialogue. It does okay, but I'm not certain it gives the same level of compression without decreasing the image quality.

I run most of my web images through TinyPNG anyway, though, so I can still get lighter files after using "Export as...".

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