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Participant
October 24, 2023
Question

Saving error on NAS since Photoshop V25.0

  • October 24, 2023
  • 1 reply
  • 192 views

Hello,

 

I discovered that there is an error when saving files to a NAS. This means that files can be saved, but the files have 0 bytes. No error message. It's been like this since version Photoshop V25.0.
This is big problem because there is no error report. If you want to overwrite existing files, they are gone (in worst case forever).
It is a NAS from Synology.

Operating System: macOS Ventura 13.4.1

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1 reply

D Fosse
Community Expert
Community Expert
October 24, 2023

Never save directly over a network connection. It's corruption waiting to happen.

 

Work locally, then copy over. Just basic precaution.

 

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html 

("Technical Support strongly recommends working in Photoshop directly on the local hard disk. To prevent data loss, save files to your hard disk first. Then transfer them to the network or removable drive in the Finder or in Windows Explorer.")