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C
CloBo
Participant
January 6, 2022
Question

Saving Photoshop files 23.1.0

  • January 6, 2022
  • 5 replies
  • 177 views

I am having issues saving files, No problems actually setting up to save, but when file goes to save it stays at 0% and never saves and eventually crashes. 
Any help would be much appreciated, I have tried updting my CC app, updating my IOS and opening without plug ins, updating defult preferences and alot of other suggestions. 
This is the latest update and automatically updated yesterday the 5th of Jan 2022. As I am on an enterprise log in I can't download an old version. 

This topic has been closed for replies.

5 replies

J
J453
Legend
January 10, 2022

@PhotoMutt You're also seeing it stop 0% AND crash?

Are you saving to the internal drive? Or an external drive, network drive or server?

J
J453
Legend
January 10, 2022

@CHETAN22572161fybr Does it eventually crash like the OP? 

 

Are you saving to the internal drive? Or an external drive, network drive or server?

P
PhotoMutt
Participant
January 10, 2022

Same issue here.  Auto updated to 23.1 and now PS will not save ANYTHING.  Uninstalled, did clean, did older version, still issue.  Any solutions out there?

C
CHETAN22572161fybr
Participant
January 9, 2022

Hi, I am having the same issues with the latest version (and I am on the latest MacBook from Apple that is brand new and I just purchased.) How to solve this? All the files are saving at 0%. 

J
J453
Legend
January 7, 2022

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

Are you saving to the internal drive? Or an external drive, network drive or server?

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