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Participant
January 12, 2023
Question

Saving PSB ends in no file or a corrupt file

V24.0.1 & V24.1 both are highly unstable when it comes to saving PSB files which has costed me a hundrted hours of work so far:

  1.  If you're in the middle of saving a PSB in the background, then cancel it and save again on the same file then the saved file is likely to becom corrupted (just white noise!) and all your efforts goes out of the window once you close the PS not knowing you saved a corrupt file. No error is shown during or after saving! 
  2. If your PSB file is huge (>10gb) then you can not teust the save in background! As soon as you apply anything after saving, the final saved file turns to a 0bit file! The only way artound it is to pause all your work until the file is saved and then continue! No error is shown during or after saving! 

 

Although not many people might be using PS for huge images like me but PS is one of the very few apps out there that supported processing such images and the latest version is not stable for such a use!

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15 commentaires

CShubert
Community Manager
Community Manager
January 12, 2023

Hi @MZamani sorry that you are seeing this issue. Do you remember when you first noticed this? Could you share your workflow for the team?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

MZamaniAuteur
Participant
January 12, 2023

Yes, there's over a 1TB of free space for the scratch disk.

Kevin Stohlmeyer
Community Expert
Community Expert
January 12, 2023

Do you have enough free space available when saving to successfully complete the process?

How much scratch disk is available (Preferences/Scratch Disk) when you go to save your file?

 

MZamaniAuteur
Participant
January 12, 2023

Hi,

Thyanks. Yes, saving localy on a SSD with no connection to dropbox or OneDrive or anything else. 

PECourtejoie
Community Expert
Community Expert
January 12, 2023

Hi, sorry to hear that.

Are you saving locally? Are you saving to a folder monitored by dropbox or a similar cloud backup app?