Hi,I can't believe there isn't a solution offered by Adobe to deal with this problem. I have spent all day trying to fix this.I'm on a Macbook Air, running Sierra. (not high sierra)Here is a story:I got a scratch disk full errorI saw I had very little space in my mac hard drive.I proceeded to delete enormous amounts of files (transfer them to an external hardisk)Upgrades my Clean my macFinally after all that I see that I now have a decent amount of space.I updated Photoshop to CC 2018I still get the error whenever I want to create a new custom document.I have tried so many things, spent hours looking at what the problem might be.Can anyone help me find a solution?Thank you.

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Question

Scratch disk full when creating a document with custom dimensions

Forum|Forum|8 years ago
May 19, 2018
5 replies
644 views

Hi,

I can't believe there isn't a solution offered by Adobe to deal with this problem. I have spent all day trying to fix this.

I'm on a Macbook Air, running Sierra. (not high sierra)

Here is a story:

I got a scratch disk full error
I saw I had very little space in my mac hard drive.
I proceeded to delete enormous amounts of files (transfer them to an external hardisk)
Upgrades my Clean my mac
Finally after all that I see that I now have a decent amount of space.
I updated Photoshop to CC 2018
I still get the error whenever I want to create a new custom document.

I have tried so many things, spent hours looking at what the problem might be.

Can anyone help me find a solution?

Thank you.

This topic has been closed for replies.

G

glamorous_easeB82BAuthor

Participating Frequently

The situation was quite urgent so what I did in the end was uninstall the last version of Photoshop and went back to an older one and I was able to work. But the mystery of why this happens remains. I have enough disk space. If I update to the latest version I'm afraid it will create the same error.