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Participant
July 30, 2020
Question

Scratch Disks are full HELP??

  • July 30, 2020
  • 1 reply
  • 119 views

I'm new to photoshop and everytime i try and load photoshop it crashes and comes up saying that 'Could not initilaise photoshop becuase the scratch disks are full'.

 

Everything i have seen tells you what to do when you're inside the app but i can't actually get in it - any help??

Cheers in advance guys

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1 reply

jane-e
Community Expert
Community Expert
July 30, 2020

Hi

You need to either delete files from your hard drive or set an external drive to be the scratch disk.

Hold down Cmd+Option as you launch PS (Ctrl+Alt on Windows) and show a screen shot of your scratch disk preferences.

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

~ Jane