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Participant
June 22, 2021
Answered

Screen displays blank color of black or green. Won't open pictures

  • June 22, 2021
  • 1 reply
  • 819 views

Earlier today it was working fine, but now it will not display any of my photos. It gave me a black screen. 

I updated to the latest date and it now will only give me a green screen. 

No pictures.

 

This topic has been closed for replies.
Correct answer Ged_Traynor

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
June 22, 2021

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

Participant
June 22, 2021

Thank you Ged,

 

That worked. I never went into that area of preferences before, but at least it seems to have worked.  thank you again.

 

Mary Jane

 

Ged_Traynor
Community Expert
Community Expert
June 22, 2021

You're welcome 🙂