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jamiegoodson1
Participant
April 18, 2019
Question

Screenshot/Transparency issues in Photoshop CC 2019!! (PLEASE HELP)

  • April 18, 2019
  • 2 replies
  • 319 views

Hi All,

I have been working on a file in Photoshop applying some white brush strokes to blend imagery and also radial gradients. (See below - sorry about the quality!)

The file looks how it should on my screen - all blended nice and evenly however every time I screenshot it and send to a colleague he is seeing everything other than my blended brush/gradient layers!?!

I have checked all through the forum and can only find posts explaining similar issues but nothing exact! Most 2019 posts refer to transparency issues however I can't find anything related to screenshots in particular since back in 2018 and 2016 and even then nothing's still matching the issue I'm encountering.

  • Could it be my colour profile settings don't match on my screenshot software, PS or Monitor?
  • Is it a transparency bug/glitch in Photoshop that only becomes apparent once Screenshotted?
  • Are the background settings (transparent or white) of PS not being picked up when screenshot?

I'm using Photoshop CC 2019 with a mac mini 2014 running on High Sierra. I'm Screenshotting using the built-in function of CMD+Shift+4 and clicking and dragging the selected area I want to screenshot.

Any help on this would be an unbelievably appreciated!

Thanks in advance.

This topic has been closed for replies.

2 replies

melissapiccone
Community Expert
melissapicconeCommunity Expert
Community Expert
April 18, 2019

I can't tell what the problem is at all... can you take a pic with your phone and post the screenshot so we can see the discrepancy? What you are describing should not be possible.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
April 18, 2019

Cmd+Shift+4 will create a screenshot in the color profile of your monitor. If you send that to a colleague unchanged, and that colleague does not use color-managed software to view it, then they will see differences in color. I'm not aware of any transparency issues with screenshots, however. And with an example of such horrible quality I have no idea what I am supposed to see or not see here. A screenshot of an image in Photoshop with transparency, should simply show how Photoshop shows it. That means you do not get transparency in the screenshot, but you see the checkerboard background that Photoshop uses to indicate transparency.

-- Johan W. Elzenga
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