Scrubby Zoom doesn´t work - graphis processor is detected and been used, but the tool doesn´t work

Question

I just installed Photoshop 2019 CC and I can´t use zoom tool as before - drag to right to zoon in, to left to zoom out. This just create a square and the program zoom on the square! The "scrubby zoom" option appeared to me in Gray and it´s not avaliable.

What should I do?

I read a lot of artibles online and tried everything!

My Graphics Processor is a GeForce 1060 (notebook intel i7 with Win10).

I checked Preferences / Performance and it´s detecting and using the graphics processor.

I tried uncheck "use graphics processor" and restart Photoshop, didn´t work.

I checked Preferences / Workspace and "Narrow Options Bar" is unchecked.

I reseted preferences on Preferences/General, and didn´t work either.

This thing looks small but ir´s a big difference to me at my work, please, I thank you for any help!

giovannabcg · Accepted Answer

Already did everything on this link, nothing worked.

Looks like I found the problem:

If I lauch Photoshop using the icon on my Cintiq and try use it on Cintiq, Scrubby disappears!

If I launch PS using the icon on my normal monitor and use the software on the monitor, it works!

My Cintiq is plugged in my onboard graphics and the monitor in the Nvidia gtx 1060... so this is should be the problem.

JJMack · Answer

I can check scrubby Zoom with these settings.

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