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R
rcboyz66
Participant
February 10, 2015
Answered

Scrubby Zoom Greyed Out In Adobe Photoshop CC

  • February 10, 2015
  • 2 replies
  • 35451 views

When I started using CC it worked perfectly but then a message popped up saying something that I couldn't read fast enough but as soon as that happened I couldn't use Scrubby Zoom it is grey and no matter what I do it doesn't work. When I go to Edit>Preferences the Use Graphics Processor is checked and when I got to Advanced Settings... everything is checked in there as well (except for the 30 bit display) and the drawing mode is on advanced so I don't know what to do. Please Help!

    This topic has been closed for replies.
    Correct answer gener7

    Try unchecking OpenCL and move your settings to Normal or Basic and see if the problem goes away.

    The best thing is to visit your GPU maker's site for updated drivers for your graphics card model.

    Gene

    2 replies

    A
    ArtByAbbey
    Participant
    October 15, 2019

    Quick answer:  Close and restart PS.

    If it's a long-standing issue, try:

    First go to Edit > Preferences and choose Performance.  Look at the Graphics Processor Settings and see if "Use Graphics Processor" is un-checked.  If it is check it.   Close and restart PS.

    If your Graphics Processor was already checked, try switching the Advanced mode to Normal or Basic; and/or the reverse.   Close and restart PS.

     

    With the Zoom selected in the Tools panel, look at the top of your window where the tool settings are displayed.  You will see 3 check boxes.  Make sure your Scrubby Zoom is now enabled.

     

    I'm using PS CC 2019.

      N
      Nick CHICHO
      Participant
      August 16, 2023

      Im using PSD 22.2 and I need to restart psd until it have the scrubby zoom. It's a 50-50 chance to get it

      gener7
      Community Expert
      gener7Community ExpertCorrect answer
      Community Expert
      February 10, 2015

      Try unchecking OpenCL and move your settings to Normal or Basic and see if the problem goes away.

      The best thing is to visit your GPU maker's site for updated drivers for your graphics card model.

      Gene

        R
        rcboyz66Author
        Participant
        February 10, 2015

        That hasn't worked for me... but thanks for trying to help!

        c.pfaffenbichler
        Community Expert
        c.pfaffenbichlerCommunity Expert
        Community Expert
        February 10, 2015

        Did you restart after changing the settings?

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