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Tinneke
Tinneke
Participant
September 23, 2020
Question

Select and mask

  • September 23, 2020
  • 2 replies
  • 307 views

When in this section, the refining tool (or any other) does not work - cannot adjust the selection.
PS working in Windows 10.
Ideas to solve?

This topic has been closed for replies.

2 replies

M
Community Expert
mark@headTrixCommunity Expert
Community Expert
September 23, 2020

Did you start with a selection? Use the magic wand or quick selection tool to select the background and THEN click select and mask. If its not working I would try restarting Photoshop. If it still does not work, quit again and restart Photoshop while holding down Command+Option+Shift (Control+Alt+Shift for Windows) until the dialogue to delete preferences show up.

 

Hope that helps.

mark

headTrix, Inc. | Adobe Certified Training & Consulting
A
Anonymous
September 23, 2020

Hi

What exact version of Photoshop do you have, can you post a screenshot to highlight the issue, do you get any kind of error message when you try to use the Tools

    Tinneke
    TinnekeAuthor
    Participant
    September 23, 2020
    Hi, Photoshop version 21.2.3 and windows 10 64 bits
    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    September 23, 2020

    Gooie Dag, Tinneke, can you post a screenshot of the S&M layout? 

    Also, please check your exact Win10 version in Help>system info...

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