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Participating Frequently
January 5, 2017
Question

Select and Mask, not getting preview with any brushes — OSX

  • January 5, 2017
  • 1 reply
  • 1924 views

I have a Mac Pro 6,1 3.7 GHz Quad-Core Intel Xeon E5, 64 GB RAM

with dual AMD FirePro D700  video cards driving two 30 in Apple Cinema Displays.

PS CC 2017.0.1

All PS performance-> advanced video card options checked.

In the Select and Mask feature, other than the selection brush, I am not getting any previews when brushing with the refine or brush tools. On the refine, I get no visual feedback that I am painting, and do not see results until I release the brush. In the paint brush mode, I don't see the "paint" lay down as you do in quick mask mode until I release the brush. I can work fine with this, but my co-worker's works fine. All I can see is the radius of the brush and the center mark while "painting". I still can see the "red" brush as I increase or decrease the brush size.

Any suggestions?

I initially disliked the interface until I understood it's power and usefulness and now love it. It has vastly increased my workflow.

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    1 reply

    Trevor.Dennis
    Community Expert
    Community Expert
    January 5, 2017

    Well that is obviously errant behaviour.  What have you tried?  Restarting the computer? Reset Tools?  Rest Preferences? 

    Cursor issues are often related to GPU and drivers, so try disabling GPU acceleration and with different settings for Drawing mode etc. Is your co-worker using similar hardware with the same driver versions?  Are you both using Sierra?

    Are you using a tablet?  If  yes, is it the same with mouse and tablet?

    Participating Frequently
    January 5, 2017

    Thanks for asking the questions I tried to answer beforehand.

    Yes, Same tablets on both (same result, mouse or tablet) Sierra on both, similar hardware and drivers. Tried restarting, turning on additional GPU acceleration options.

    I just I turned off GPU acceleration and there was no change. But when I turned it back on, The issue seemed to resolve itself.

    Initially, when entering Select and Mask, Onion skin was working with a live preview, but any subsequent mask view did not. Now brush preview is functioning in all mask options.

    Participating Frequently
    January 5, 2017

    I tried it again and the preview again stopped working after changing from Onion Skin to a different mask type