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Participant
November 11, 2019
Question

Select and mask tool freezes

  • November 11, 2019
  • 2 replies
  • 614 views

Since the latest update (CC2020), every time I attempt to use "Select and Mask" it freezes and I have to use "End Task" to close Photoshop. This never happened before - any ideas? Anyone? Please? This is one of my most used tools, so I really need a fix. Absolutely bloody hopeless trying to contact an actual human at Adobe.....

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2 replies

D Fosse
Community Expert
Community Expert
November 11, 2019

Wolverine, you have a different problem. Please start a new thread instead of hijacking an unrelated one.

Participant
November 11, 2019

OK,  sorry.....

D Fosse
Community Expert
Community Expert
November 11, 2019

Didn't mean to sound grumpy 😉  - it's just that it's hard enough as it is to know which threads contain what questions. Just to make it easier for everybody.

D Fosse
Community Expert
Community Expert
November 11, 2019

Select and Mask is executed by OpenCL code in the GPU. Try to update your video driver from the vendor's site.

Participant
November 11, 2019

When I choose the font, Photoshop 2020 freezes. It worked until CC 2019 (with Missing Glyphes checked).

Adobe, please FIX this...!

JJMack
Community Expert
Community Expert
November 11, 2019

Text layers are vector layers and there are also text masking tools what does selecting a font have the do with  select and masking of a raster image.  I do no see any interface to font selection in the select and mask workspace?

JJMack