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Conor H
Participant
May 31, 2020
Question

Select Subject Crash

  • May 31, 2020
  • 3 replies
  • 449 views

Hi,

 

I know there are a few other posts in regard to this issue but we are now heading into June 2020 and this issue still persists. Every time I use 'Select Subject' or the 'Object Selection Tool' my PC instantly crashes and restarts.

 

PC Specs:

 

Intel i9-9940X

Geforce RTX 2080 Ti

32GB DDR4

 

Are there any updates or fixes for this issue? I have the latest version of Photoshop and Windows is up to date. 

This topic has been closed for replies.

3 replies

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
July 21, 2020

Hi there,
 
We're happy to announce the release of Photoshop 21.2.1. This update addresses several workflow bugs, crashes, canvas drawing errors and painting issues. To check what's in the 21.2.1 update, refer to the following link: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

 

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop.

 

Let us know if the update resolves the problem for you and share your feedback with us.
 
Thanks,
Mohit

    D
    defaultrc5ny97shnk3
    Participant
    December 7, 2020

    v 22.0.1 still crashes
    ----
    Adobe Photoshop Version: 22.0.1 20201106.r.73 2020/11/06: 70b4743b574 x64
    Operating System: Mac OS 10.14.6

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    July 20, 2020

    Hi Conor,

     

    We have acknowledged crash and freeze issue while using the select subject tool in Photoshop and our engineering team working on the fix. You can turn off the Graphics Processor from the Photoshop preferences as a workaround for this issue for now. If you want you can add your vote here for this issue: https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-2-select-subject-crashing-freezi...

     

    Thanks,

    Mohit

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      May 31, 2020

      As Photoshop cannot crash a modern OS the problem is not Adobe’s doing. 

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