Several things not working, suddenly

Forum|Forum|3 years ago
May 2, 2022
4 replies
243 views

Everything was working fine earlier today, but now, (at the very least) Merge, Merge Down, Merge Visible, and Move are not working as they are supposed to. Merge isn't working at all. It is a viable option, but when selected, nothing happens, not even an error message. Move will not allow me to move the layer more than a few centimeters at a time. I reset preferences, closed, and re-opened, but still having the same problems.

If it is relevant, I was using a Huion drawing tablet, but I unplugged it to see if that would make a difference. It didn't seem to change anything.

Windows

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Mike_Gondek10189183

Community Expert

Make sure your OS & Photoshop & hardware are meeting the system requirements.

Also restart your computer, and check that your Adobe Cloud app is running without errors. When posting questions like this, please always let us know what version OS, Illustrator and computer you have so we can better help you.

KShinabery212

Community Expert

When things stop working..... I take the following steps.

1. Make sure that my Creative Cloud Apps are all up to date.
2. Check the drivers on my tablets to see if they are up to date.
3. Unplug all devices and replug them in.

4. Check to see if my computer has an update. Usually, that is what solves it.

If the problem persists then it could be something else. But usually, these four steps tend to solve all issues.

Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/