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M
maggie4023
Participant
December 7, 2020
Question

Shortcut key malfunction

  • December 7, 2020
  • 1 reply
  • 172 views

Anyone else experiencing this? Only Command+D is invalid, and others are fine. The White Window Workaround of the official website has been installed but it has no effect.

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1 reply

Bojan Živković11378569
Community Expert
Bojan Živković11378569Community Expert
Community Expert
December 7, 2020

Can you give us more details please? What is doing Cmd + D which is shortcut for Deselect? What is white frame workaround? Can you post some screenshots along with Photoshop and OS version numbers? 

Have you tried to reset/change keyboard shortcuts using Keyboard Shortcuts window (all modifiers plus K is shortcut)?

M
maggie4023Author
Participant
December 8, 2020

THANKS A LOT FOR YOUR REPLY! THE PROBLEM HAS BEEN SOLVED!
I didn't change the shortcut key settings. And in my setting, Cmd + D is for Deselect. It just suddenly failed. The white frame workaround is a plug-in for MacBook to solve some photoshop issues, including the shortcut stop function. After I spoke to the customer service, he said it might be a software conflict. However, I tried to close all the software and restart my mac before I ask. But it just miraculously recovered when he asks me to do it again.

 

Here are the introductions for the white frame workaround.

https://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html

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