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ericw78166574
ericw78166574
Participant
December 22, 2018
Question

shortcut keystrokes not working in Photoshop CC 2019

  • December 22, 2018
  • 3 replies
  • 1751 views

I just updated to Photoshop CC 2019.  When I open a file from Lightroom using the "edit in" option, Photoshop opens the file but none of the shortcut keys seem to work.  For example, my normal workflow is to make a copy of the layer using ctrl J.  I have also tried right clicking on the layer in the layer panel but the duplicate layer command is not active.  Please advise

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    3 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 22, 2018

    Hi Eric,

    Quit both programs, then launch Photoshop first, followed by Lightroom. It’s a known bug.

    johanneslabusch
    johanneslabusch
    Participant
    December 22, 2018

    Yeah, and the way they chose to "fix" this bug is by taking the option away in CC2019.

    Go to edit, keyboard shortcuts, scroll down to the hand tool, and try to replace the "H" with "space bar".

    You will get an alert saying:

    "The key pressed is an invalid shortcut. You can only use A-Z for tool shortcuts."

    johanneslabusch
    johanneslabusch
    Participant
    December 22, 2018

    Not only that, but the most basic, muscle memory keyboard shortcuts are no longer operational. Space bar for the hand tool? No such luck. Spacebar and command for magnifying glass? Nope. It may sound petty, but if this does not get restored soon, it will be the end of my decades-long patience with Adobe. The main reason for resisting the growing alternatives is that this old dog didn't want to have to learn new tricks. As I said: muscle memory. Adobe continues to confuse and annoy their most faithful users.

    O
    outonalymm
    Known Participant
    December 22, 2018

    I have the same problem when sending files from Lightroom CC Classic to Photoshop (and it's not just the shortcuts that don't work).  I have seen elsewhere that this is a known problem but peculiarly it only affects my high-spec'd desktop PC and not my cheap and cheerful laptop - and both use the same Windows 10 version.

    I've wound back to the previous Photoshop version for now and that has fixed the problem but then I'm not getting the benefits of recent Photoshop improvements.

    Any explanation - if not a solution - would be appreciated.

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