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Daniel Motta Photography
Participant
April 17, 2020
Question

Since New Update It takes forever to save a file.

  • April 17, 2020
  • 2 replies
  • 194 views

What in the world Adobe, I swear the problems just keep getting worse and worse. Ever since I updated to the new update for Catalina it takes forever to save a Photoshop file. It doesn't matter if its a jpg, png or whatever. I get the spinning wheel and it just spins and spins, I check the finder and says Photoshop is not responding. 5 minutes later the screen will finally pull up to where I can save. I've never had this issue until the update. Do Adobe and Apple do any testing before they release this stuff? Anyone else having these same issues? 

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2 replies

PECourtejoie
Community Expert
Community Expert
April 17, 2020

Hello, which version of Catalina?

Are you running Photoshop 21.1.2?

c.pfaffenbichler
Community Expert
Community Expert
April 17, 2020

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

And it seems commendable that you acknowledge that Macintosh has a part in this, a lot of people seem to have problems realizing that … 

 

Have you persued this page? 

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

And what have you done for general trouble-shooting so far? 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html