Single Layer TIF can't save to JPG directly - Ver. 23.4.1

Pls see the attached image. I can't save it to JPG even the image is Background only, no layer.

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Community Expert

Check your channels panel. Do you have any channels in your document other than RGB?

Dave

Known Participant

Yes, have a mask channel.

I can do it at 22.5.6 before I upgrade to 23.4.1.

After upgrade , 22.5.6 can't do that too.

Thanks anyway ~ !

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