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Participant
June 18, 2023
Answered

Sky Replacement - could not complete your request because the file format is not supported

  • June 18, 2023
  • 1 reply
  • 551 views

When I try to add .sky files that I downloaded from Adobe I get the message "could not complete your request because the file format is not supported" for all the files I have downloaded. I see this on twon different PCs, and when using 24.5.0 Release and also POhotoshop (Beta) 24.7.0 release.

 

The solution I have found suggest deleting the existing groups from the drop down, restarting PS and then adding defaulsts again (though they are already there), then deleing the additional groups. Unfortunately when I try to add the new .sky files e.g. Storms_Pack_1.sky I get the error I show below.

 

Any suggestions on how I can add these files? 

 

 

This topic has been closed for replies.
Correct answer WIMorrison

Solved!! 

 

I was using the wrong way to import the .sky files! you need to Import as I show below

 

 

1 reply

WIMorrisonAuthorCorrect answer
Participant
June 18, 2023

Solved!! 

 

I was using the wrong way to import the .sky files! you need to Import as I show below