esthers40056810

Participating Frequently

Question

smart object doesn't open in photoshop

Forum|Forum|3 years ago
February 22, 2023
1 reply
3387 views

hi,

I can no longer manage to open the smart-object from a mock-up. Double clicking does not work and also via layer>smart object does not work.
Has a setting changed in an update? Others also this problem?
I am working on an older mac from 2011 and photoshop is just now unable to update. Does that cause me to not be able to use this now?

Anybody got a tip?

This topic has been closed for replies.

c.pfaffenbichler

Community Expert

Community Expert

Is the selected Layer even a Smart Object?

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?

esthers40056810Author

Participating Frequently

Thank you for your reaction.

Yes, it is a smart object. And it is not just this file.

All my files with smart objects don't work anymore by double clicking.

It's a mockup I've bought and used before.

I hope you have an idea?

c.pfaffenbichler

Community Expert

Community Expert

That is a 3D Smart Object, not a pixel or vector Smart Object, where do you expect it to open to?

Anyway, Photoshop’s 3D features are being deprecated.

https://helpx.adobe.com/photoshop/kb/3d-faq.html