Sniffer.exe error when starting photoshop [2019]

Question

Since the last creative cloud update and photoshop 2020 I have been getting a sniffer.exe error every time I start photoshop.  Photoshop appears to run fine when the messages are dismissed but I am not certain if they indicate something else important going wrong.
The message box reads:Sniffer.exe Entry Point Not FoundThe proceedure entry point fatBinaryCti could not be located in the dynamic link library c:\windows\system32
vopencl.dll
 
Any clues on how to fix this would be greatly appreciated.

DCPhotoNZ · Accepted Answer

Many thanks AkashDid all that and no change but as you had mentioned it was related to the graphics processor I then also did a clean install of the NVIDIA drivers and that appears to have fixed it.RegardsDon

Akash Sharma · Answer

Hi there,

Sorry that you're getting an error message that says "Sniffer.exe Entry Point Not Found" in Photoshop 2020.

This error appears when a specific module of your graphics processor is not working correctly because of outdated ot unsupported driver. Do the following:

Right-click anywhere on the desktop and choose the NVIDIA control panel.

b. Click Manage 3D settings.

c. Click Program Settings and add Photoshop.exe and sniffer.exe. Change the preferred graphics processor to High-performance NVIDIA processor.

See:

Let us know how it goes,

Thanks,

Akash

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded