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February 4, 2017
Question

SOLVED photoshop cc 2017 menus freezes when clicking new document

  • February 4, 2017
  • 1 reply
  • 762 views

this is yet another simple fix to the issue when clicking any menu item,

photoshop freezes up and all menu items become greyed out.

simply before clicking any menu items,

go to preferences/general/ and click [use legacy "new document" interface].

now everything works as normal for me, no more freezing, hangs or greyed out issues.

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
March 7, 2017

Hi bobTheSolver,

Thank you for sharing this workaround with us. Always appreciate the effort, feel free to reach out to us anytime for future queries.

Regards,

Sahil