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Participant
March 4, 2018
Question

Sony A7 RIII + Adobe Camera Raw

  • March 4, 2018
  • 1 reply
  • 319 views

ARW files from the above camera aren't opening. ACR is version 10.2.1.895

ACR opens, but it hangs and never opens the image. What am I doing wrong? Thank you.

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1 reply

gener7
Community Expert
Community Expert
March 4, 2018

Reset ACR and see if it helps: How To: Reset Camera Raw Preferences - YouTube

Participant
March 4, 2018

Thank you for the suggestion, gener7, but no luck there.

Bridge went to not responding and had to shut down after the reset/file open. I'm probably going to go uninstall/reinstall and see if that works.