Spacebar doesn't activate the pan (hand) tool in PS CC2019?

Forum|Forum|6 years ago
August 5, 2019
1 reply
3266 views

Using PS CC 2019 on MAC Mojave and cannot get the hand tool to activate via the spacebar. I have to use 'H' instead, which does not have the same functionality. Spacebar induces hand/pan tool in Lightroom, no problem, but nada in PS. What could be the issue? I've tried to activate the hand tool with and without having Chrome running, but no luck. Any pointers to a solution appreciated!

Message was edited by: Roger Williamson

photoshop 2019 spacebar

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Correct answer Akash Sharma

Hi Roger,

Sorry that spacebar is not activating the Pan tool in Photoshop. Let us help make this right,

Could you please restore Photoshop app preferences to default and let us know if the issue still persists?

Please refer this article for instructions on how to restore Photoshop preferences:

https://helpx.adobe.com/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop

Thanks,

Akash

Akash SharmaCorrect answer

Legend

Hi Roger,

Sorry that spacebar is not activating the Pan tool in Photoshop. Let us help make this right,

Could you please restore Photoshop app preferences to default and let us know if the issue still persists?

Please refer this article for instructions on how to restore Photoshop preferences:

https://helpx.adobe.com/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop

Thanks,

Akash

R

RealEye_PhotosAuthor

Known Participant

I found the solution Akash. Webroot was the cause. I unchecked the 'disable secure keyboard entry' mode, now all working. Thanks for responding so quickly. Appreciated.

Akash Sharma

Legend

Thanks for the update. Glad to know things are working fine now.

~Akashs\

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