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Participant
July 26, 2022
Question

Spinning blue circle

  • July 26, 2022
  • 1 reply
  • 168 views

I bought photoshop today and spent 6 hours trying to download it but it kept getting stuck after the creative cloud (which i didnt want but was not given a choice) downloaded. The screen said sign in or create an account but the blue circle kept spinning.  I tried numerous 'fixes' from the internet to no avail. I got a refund. So frustrating. 

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1 reply

Community Expert
July 28, 2022

Hi Joe,

could you give us more information about the features of your computer? Are you getting any error messages?