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Known Participant
December 18, 2017
Answered

Startup screen disappeared

  • December 18, 2017
  • 1 reply
  • 458 views

My startup screen disappeared and now I can see only a black screen with a gray rectangle at the bottom right corner when I start Ps.

I don't know the reason, but my guess is that it happened after the last Windows 10 update.

How can I see the stratup screen again?

Thanks.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Try updating or rolling back your video driver directly from the card manufacturer's site.

    1 reply

    Known Participant
    December 18, 2017

    I have recently updated Ps and Windows 10.

    So, my other guess is that it happened after the last Ps update.

    My screen when the Ps is started:

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    December 18, 2017

    Try updating or rolling back your video driver directly from the card manufacturer's site.

    Known Participant
    December 19, 2017

    Thanks, I installed an old driver and the issue was solved.