Strange levels issue with Photoshop interacting with my monitor? Truly perplexing to me!

Forum|Forum|2 years ago
September 8, 2023
2 replies
980 views

I just bought a new Mac Studio Ultra (m2) and an asus ProArt 32 inch monitor. I have it set to Adobe RGB (1998), which looks the most natural, but I discovered that when I have photoshop open, the colors interact very strangely. For example, the levels of an image I am working on get blown out. Same with the icons of the dock, which I have hidden on the left side. The colors appear a litle blown out and they lack subtlety in the whites. But here's the really weird thing... opening a browser window in Safari and moving it close to the image in Photohop (one window literally covering the other) brings the levels in the photoshop document down to normal. Also works with the doc. If I have a non-photoshop window positioned where the dock comes out it looks normal again. This must have to do with color settings in Photoshop clashing with color settings of the monitor, no? Any help whatsoever would be greatly appreciated! I've attached a movie I took with my iPhone, because even trying to capture this using Quicktime imposes the color of the non-Photoshop app and fixes the problem while it's running! So bizarre!!!

PHOTOSHOP_COLOR_CLASH??.zip

macOS

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Semaphoric

Community Expert

Another place to look is in the setup menu for the monitor. I once had a new monitor give me weird overlays on some windows. I was tearing my hair out poring over my computer, but it was actually some "movie enhancement" mode on the monitor which was the default setting.

fredoviolawoodstockAuthor

Inspiring

Yes, I just spoke at length to Apple tech support and we have determined it's an issue with the monitor, as, on their end they do not see the problem. I confirmed it to them by sharing the camera of my phone with them and making it happen. Also, it doesn't happen on my second monitor, which is an older NEC monitor. So it's not the GPU. Odd though that it only happens when I open Photoshop! I will next called Asus and see if their support can help me disable this marvelously monstrous feature, and if not, back it goes to BH Photo! If anyone else has any ideas please let me know!

fredoviolawoodstockAuthor

Inspiring

It was a setting hidden deep within the menu - auto-dimming. What a relief!

Kevin Stohlmeyer

Community Expert

Set both to sRGB and see how it reacts. I've never heard of setting a monitor profile to AdobeRGB - thats not a standard monitor profile, its an output profile.

fredoviolawoodstockAuthor

Inspiring

Thank you so much for your advice. I definitely need to learn about color space. Trying what you suggested did not fix the issue, and I noticed that it does the same thing when I zoom out of the image. Rather, zooming in restores detail and color levels. Zooming back out things get almost posterized looking. It's the damnedest thing. So far this only happens in Photoshop. I have been working quite a lot in Logic Pro and Davinci Resolve and have not had these issues. I am attaching another movie of the zooming thing. So bizarre!

ZOOMING_COLOR.zip

Kevin Stohlmeyer

Community Expert

It definitely looks like a monitor profile issue. Change your Display settings in your Mac System settings.

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