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charlottem82533539
charlottem82533539
Participant
October 27, 2018
Question

stuck on move tool

  • October 27, 2018
  • 4 replies
  • 3731 views

when I plug in my Wacom tablet everything will be fine for about 15 minutes, photoshop will then switch over to the move tool and only the move tool! all key board shortcuts will not work, nor dose clicking. if I use my mouse everything works perfectly.  i tried updating the drivers for both the Wacom tablet and my commuter but nothing works! I cant use any tools at all!

Mac IOS 10.14

Wacom intuos pro mediem

photoshop 2019

any help would be greatly appreciated!

thanks in advance!

This topic has been closed for replies.

4 replies

A
Anonymous
August 14, 2020

How is this still a problem? Why isn't Adobe/Wacom doing anything about it? This completely renders my tablet useless

laurenm53332225
laurenm53332225
Participant
September 2, 2020

Try going to Activity Monitor and Force Quit "Wacom Tablet Driver"

J
johnh63276056
Participant
December 4, 2019

after a year this is still an issue like bruh. is there a fix cuz i've tried a few things, but no luck thus far

jamesV
jamesV
Participant
December 5, 2019

I just started having this issue as well... Have you had any success fixing this?

jamesV
jamesV
Participant
December 5, 2019

I found that installing the newest wacom driver fixed the issue.

M
MoeZart ATL
Participant
January 17, 2019

Open the Wacom Center and restore the default settings.

T
tempm32295786
Participant
July 8, 2019

nope

brentelsberry
brentelsberry
Participant
November 2, 2018

After working with Wacom support the last thing we tried for this same exact issue seemed to help.  It still occasionally switches back to move tool but, it is no longer stuck on that tool.  At least it is usable.   If you found a permanent solution to this please let me know, otherwise give the below a try. 

Reset Photoshop Preferences:

Please hold down Command, Option, Shift while starting up Photoshop. These buttons need to be pressed and held as soon as you click the icon to open the program. A dialog box will appear asking if you wish to delete the preferences/settings file. If the box does not open, close the program and try again, the timing needs to be correct. Once the dialog box opens, select yes to delete the preferences.

brentelsberry
brentelsberry
Participant
November 2, 2018

Actually ignore this reply.  While it did work for a bit, I know am completely back to what it was doing and can't get it out of the move tool.  Let me know if you find anything useful. 

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