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Alaska Dawn 907
Alaska Dawn 907
Known Participant
July 26, 2022
Question

Syncing error

  • July 26, 2022
  • 1 reply
  • 355 views

Every time I am getting the message "something is preventing syncing". 
no details just those words in that grey cloud icon in photoshop. What could that problem be and how can it be fixed? Thx in advance.

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1 reply

S_Gans
Community Expert
S_GansCommunity Expert
Community Expert
July 27, 2022

First thing for troubleshooting would be to sign out of the Creative Cloud and then sign in again. Or then, sign out of CC, uninstall the app, restart your computer, reinstall the app, and then sign in. Please let us know if this doesn't help.

Adobe Community Expert / Adobe Certified Instructor
Alaska Dawn 907
Alaska Dawn 907Author
Known Participant
July 27, 2022
Won’t I loose all my files if I delete the app? And how do I reinstall?
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