syncing presets

Forum|Forum|3 years ago
January 21, 2023
2 replies
602 views

Alerta "Something went wrong while syncing your presets. Please try to restart photshop to recover. Anybody Know who fixed it. I restart, but not fixed

Windows

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CShubert

Community Manager

Hi @Julio Mercurio curious if the suggestion that @J E L shared worked for you?

Thank you,

Cory

J

Julio MercurioAuthor

Participant

Don't worked. The problem persists

J E L

Community Expert

Hi @Julio Mercurio, I also received this notice after first installing and opening Photoshop 24.1.1 Release on Windows 10. I closed, relaunched, and the presets error message returned for the second time. I looked under Preferences > General tab and the Preset Syncing box was unchecked. I checked it and unchecked again, closed and restarted Photoshop. So far, with a dozen launches, the message hasn't returned. Let us know if that makes a difference for you.