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paiged91659414
Participant
November 8, 2017
Answered

System Requirements [Unable to install CC 2018 on OS X Yosemite]

  • November 8, 2017
  • 1 reply
  • 39385 views

I just bought the student package of Adobe products and am trying to specifically download Photoshop, but it's saying This computer does not meet the minimum system requirements for Photoshop CC. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop CC." I have a MacBook Pro OS X Yosemite, and I've had Photoshop before, so it's definitely been downloaded before.

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    Correct answer davescm

    Hi

    The minimum system requirements were increased with the last release. See here:

    Photoshop system requirements

    Dave

    1 reply

    davescm
    Community Expert
    davescmCommunity ExpertCorrect answer
    Community Expert
    November 8, 2017

    Hi

    The minimum system requirements were increased with the last release. See here:

    Photoshop system requirements

    Dave

    P
    paiged91659414Author
    Participant
    November 8, 2017

    thank you!! so do you probably think I just need more storage?

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    November 8, 2017

    We don't know your specs beyond the operating system, but you will also need to upgrade that as Yosemite isn't supported.

    I have a MacBook Pro OS X Yosemite

    • Multicore Intel processor with 64-bit support
    • macOS version 10.13 (High Sierra), macOS version 10.12 (Sierra), or Mac OS X version 10.11 (El Capitan)
    • 2 GB or more of RAM (8 GB recommended)
    • 4 GB or more of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
    • 1024 x 768 display (1280x800 recommended) with 16-bit color and 512 MB or more of dedicated VRAM; 2 GB is recommended*
    • OpenGL 2.0-capable system
    • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.
    ~Barb at Rocky Mountain Training
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