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Participant
December 15, 2023
Answered

Tech issue / Bug - Photoshop 2021

  • December 15, 2023
  • 3 replies
  • 259 views

Hi - when I import pics to my Photoshop 2021 software, I can't seee the image initially- I get a dark screen - and then the pic starts flashing. Any ideas? I can't see the image properly in order to edit it.

 

Any ideas?

 

Thanks

 

Sean

 

This topic has been closed for replies.
Correct answer Derek Cross

Assuming you have the correct system specs, In Photoshop Preferences (now called Settings), under the Performance tab, try unticking Use Graphics Processor then closing and reopening the application.

3 replies

Sulaco
Inspiring
December 15, 2023

You might want to try and also update your graphic card drivers. It could potentially fix the problem and allow you to still have "Use Graphics Processor" ticked...

Participant
December 15, 2023

Thanks - that seems to have fixed it.

Much appreciated.

Regards

Sean

[PII removed by moderator]

Derek Cross
Community Expert
Derek CrossCommunity ExpertCorrect answer
Community Expert
December 15, 2023

Assuming you have the correct system specs, In Photoshop Preferences (now called Settings), under the Performance tab, try unticking Use Graphics Processor then closing and reopening the application.