Testing Authenticity Photoshop Installation.

Forum|Forum|6 years ago
August 16, 2019
2 replies
1898 views

How do I, on the Adobe site, test the authenticity of my Photoshop installation. I am being told in is not authentic. I strongly disagree.

This topic has been closed for replies.

Sahil.Chawla

Adobe Employee

Hi there,

If you purchased this software directly from Adobe, then go to your account on Adobe: Creative, marketing and document management solutions and get the details of your order (under Plans > Order History) and your registration (under Plans > My Products) then contact Adobe using the contact details in the message.

If you are not sure that the pop up is genuine - see here: Adobe Genuine software

Regards,
Sahil

znodAuthor

Known Participant

My question is "how do I, on the Adobe site, test the authenticity of my Photoshop installation." But, thank you. I guess the pop up could be malware now that you allude to the possibility.

JJMack

Community Expert

See if CS6 is listed as one of you pruduct with your Mac serials in your account on Adobe,com. It should have been regitered there the first time you activated CS6 in 2016. Find your serial number

CS6 is version 13

JJMack

Derek Cross

Community Expert

Which version of Photoshop and OS and did you download it from the Adobe site?

znodAuthor

Known Participant

I did not download from Adobe. I am talking about CS6. And Sierra. It has been installed and working correctly with Adobe since 2016. I updated it here several times. No problems.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded