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Participant
February 4, 2018
Question

the 3D aspect of photoshop isn't available to me

  • February 4, 2018
  • 3 replies
  • 266 views

Hi!

Hoping someone here can help - have used for photoshop for awhile and love  it but want to do some 3D work in lettering that I have made and the 3D is there but greyed-outed aka not available to me - how do I add this component in? Any help would be very appreciated.

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    3 replies

    davescm
    Community Expert
    Community Expert
    February 4, 2018

    Hi

    One more to add to Barb's advice, your document must be in RGB mode for 3D functions to operate.

    If it is still not working it would be useful if you could go to Photoshop > Help >System info and click "Copy. Then paste the info here. It may help us to see what is preventing you from using 3D

    Dave

    Participant
    February 5, 2018

    Hi Dave - thanks for this as well - am wanting to print the results - didn't realize it should be in RBG - thank you for helping me - taking the time and trouble - very much appreciate it. 

    davescm
    Community Expert
    Community Expert
    February 5, 2018

    You're welcome

    Dave

    Barb Binder
    Community Expert
    Community Expert
    February 4, 2018

    Hi AeriolF:

    What version of Photoshop? And do you have a video card capable of supporting 3D with 512mb or more VRAM? 3D features are disabled on 32-bit platforms and on computers having less than 512MB of VRAM.

    ~Barb

    ~Barb at Rocky Mountain Training
    Participant
    February 5, 2018

    Thanks Barb - I have photoshop CC - will look into the info you gave re laptop - thanks so much for taking the time to help me.

    kglad
    Community Expert
    Community Expert
    February 4, 2018