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December 13, 2022
Answered

The colors in my color selector are very off

  • December 13, 2022
  • 5 replies
  • 364 views

When I turn on HDR on my monitor, the colors get messed up in the color selector. I was able to fix the colors on the image by changing my color settings to monitor RGB, but the selector is still weird. This happens in photoshop but not illustrator. I included some screenshots of the problem. I have an LG QHD.

 

This topic has been closed for replies.
Correct answer NB, colourmanagement

By the way, do NOT set your working colour space to Monitor RGB, that's the 1980's way - and will mean that your files are only properly suitable for your own system and your current display. 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

5 replies

TheDigitalDog
Inspiring
December 28, 2022

I'm going to suggest you disable HDR on the display. There have been a number of reports of issues on Windows having it on. Better? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
NB, colourmanagement
Community Expert
NB, colourmanagementCommunity ExpertCorrect answer
Community Expert
December 28, 2022

By the way, do NOT set your working colour space to Monitor RGB, that's the 1980's way - and will mean that your files are only properly suitable for your own system and your current display. 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

NB, colourmanagement
Community Expert
Community Expert
December 28, 2022

As Nancy wrote you should ideally be profiling your display

 

You may perhaps like to try try resetting Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop.

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

Nancy OShea
Community Expert
Community Expert
December 27, 2022

Also, you may need to color calibrate your display. 

 

 

Nancy O'Shea— Product User & Community Expert
Kevin Stohlmeyer
Community Expert
Community Expert
December 27, 2022

Go to Photoshop Preferences/Technology Preview and check "Disable Native Canvas".

Then go to Windows Control Panel>Color Management and change the profile to sRGB.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/white-color-turn-green-after-update-ps-24-0-0-2023/m-p/13277563#M679195